Metals & Engineering
Dura-ID’s knowledge about materials and production technologies allows them to offer unique solutions. The support we get from Dura-ID through samples and technical data is excellent – their quality is excellent too!
Mikhial Gubanov (Product Manager), Specta Interpak LLC, Moscow
Dura-ID supplies Bridon with various different tags. I am happy with the quality of Dura’s labels and the level of customer service they provide. At times I have challenged Dura to source solutions to difficult applications; they dedicate time and effort into developing a label which meets my criteria and helps our production run more efficiently.
Andy Constantine (Purchasing Manager), Bridon International Ltd
With years of experience in labelling steel and other metals we feel Dura pass on their excellent knowledge of materials which are proven to work within the industry. We are happy with the working relationship we have developed with Dura-ID over the years. We appreciate their honest approach and feel they trust us as we trust them.
Dennis Fjalestad, Refine AB, Sweden
We choose Dura-ID as we not only get labels at a reasonable price but we also get technical support for our printers and the benefit of their research into advanced materials. Their durable label materials, support and customer service keep us coming back to Dura-ID Solutions.
Eirian Parry (IT Manager), Celsa UK, Wales
In an ever changing industry Dura provide excellent advice and, as our existing supplier, are supporting us in finding the best course of action concerning GHS changes. I buy from Dura on the strength of the quality of their labels and customer service.
Neil Sutton, Feedwater
We were printing full colour product labels and our spend on consumables was escalating. They suggested an OKI Smart Managed Print Contract to fix the cost. As a result we are making significant cost savings. I was so pleased with Dura-ID’s advice, support and service I now order all my blank label media from them too.
Hugh Rogers, T R Bonnyman
We are proud of the outstanding reputation we have developed within the chemical industry. Our partnership with Dura-ID ensures customers receive a bespoke consultation and specific software packages in the form of GHS Professional, resulting in the most practical solution for their particular business needs and product range.
Tim Peberday, Safeware Quasar
We have been dealing with Dura-ID Solutions for some time now and they are very efficient, competitively priced and always keep me up to speed with any changes. All in all; exactly as it says on the tin really!
We’ve always found Dura-ID Solutions to be extremely helpful in dealing with our business label needs. They go the extra mile to ensure our requirements are met in terms of quality, delivery efficiency and customer service. As a seasonal business we rely on a supplier who is able to react quickly during peak times and Dura have always fulfilled this.
Delamore Young Plants
Thank you for sending the up-to-date HLS Pro+ DVD Picture Library. Tom was really helpful and installed the new library successfully. I was really anxious about losing the additions I had made to the database plus our own layouts complete with our logo – I needn’t have worried; Tom made sure everything was saved. He was also very patient while I had a bit of a moan and took note of my comments for consideration when developing future versions of HLS. THANK YOU – It is so great to find a technical person who is also good socially!
Ruth Goudy, Kiln Farm Nursery
OKI have a close partnership with Dura-ID going back many years. Their expertise in the label market together, with OKI’s leading LED printing technology, has brought a cost effective, flexible and reliable label printing solution to the horticultural market. Dura-ID Solutions is an accredited OKI Executive Series Partner.
Andrew Hall, OKI Systems (UK) Ltd
“I have been dealing with Dura-ID’s Horticultural Sales Office for a number of years. Justine is my main contact but, when buying new printers, the attention to detail and aftercare from the entire team has been second to none. They are always efficient, professional and patient when setting up the printers. To say I’m impressed with the service they have provided over the years is an understatement. With this level of support and aftercare I can concentrate on running the nursery and not have to worry about my printers, labels and sundries.
Earlier this year we made the decision to bring our label printing in-house and contacted Dura-ID Solutions for help and advice. We were impressed with what we saw at the on-site demonstration and bought an OKI colour printer and HLS Pro+ software as a result of it. We print several different types of laser labels including self-adhesives, stick-ins and self-ties and everything works in harmony. I’ve had no problems with my printing system and I’m extremely happy with the quality of Dura’s service and standard of technical support.
General Case Study – BBC’s Strictly Come Dancing
The BBC’s Strictly Come Dancing team contacted Dura-ID with an enquiry for tags to identify the customer seating plan in their studio and Dura ware only too happy to help.
Discussions began and samples were submitted to Bob Warans at Bobby’s Props and it quickly became apparent that a self-tie label, easy to attach and remove, would provide a simple, cost effective solution. Dura-ID recommended the tags be produced in a tear resistant synthetic material to withstand repeated handling by customers.